top of page

Acerca de

Customer Service Level 2

From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information into engaging and interactive chunks.

Areas covered

  • Customer service principles

  • Customers’ needs and expectations

  • Behaviour and interpersonal skills

  • Responding to problems or complaints

Packed with engaging and interactive content this online customer service training will equip anyone working in a customer-facing role with the knowledge to deliver excellent customer care.

E-Learning Enquiry

Thanks for submitting!
bottom of page